The TV guide (also called EPG, electronic programme guide) shows what’s on now and next. Here’s how to load it and what to do when it’s empty or the times are wrong.
The login details in this guide (username demo4821, password pass7395) are examples. Use the ones from your own welcome email.
If you signed in with Xtream Codes
Most apps load the guide automatically from your login. You may just need to refresh it:
- IPTV Smarters Pro: open Live TV, then the menu (three dots) > Refresh EPG. On first use, choose Install EPG on the home screen.
- TiviMate: Settings > EPG > Update EPG.
- XCIPTV: on the home screen, select EPG > Update EPG.
The first load can take a few minutes.
If you added an M3U playlist
Add our guide link as the EPG URL or XMLTV URL in your app’s playlist or EPG settings:
http://server1.rentiptv.com:80/xmltv.php?username=demo4821&password=pass7395The guide is empty for some channels
Not every channel has guide data, especially some international, local and 24/7 channels. If a popular channel has no guide, refresh the EPG first. If it’s still empty a day later, let us know at http://server1.rentiptv.com:8880/fix/.
Programme times are wrong
- Check that your device’s date, time and time zone are correct. This fixes most cases.
- If they’re right but the guide is still off by an hour or more, use your app’s EPG time shift (TiviMate: Settings > EPG > EPG time shift; IPTV Smarters: Settings > Time format / EPG timeshift).
The guide stops after a day or two
The guide covers the next few days and updates every day. Turn on automatic updates in your app (TiviMate: Settings > EPG > Update on app start) or refresh it now and then.
Still stuck?
Message us on WhatsApp or Telegram, or email [email protected]. Tell us your device, the app you use and what you see on the screen, and we’ll take it from there.
